Local Community Consultant
2 weeks ago
We are seeking a highly skilled Local Community Consultant to join our team at Medibank Private Limited.
About the RoleAs a Local Community Consultant, you will play a pivotal role in delivering exceptional customer service and bringing Medibank products and services to your local community.
You will possess excellent communication skills, both verbal and written, and be able to provide tailored solutions to meet the needs of our customers. Your ability to work effectively in a fast-paced environment and adapt to new challenges will be essential in this role.
The successful candidate will have a strong understanding of the local market and be able to build relationships with key stakeholders. You will also be responsible for identifying opportunities to grow and develop our business, while maintaining high levels of customer satisfaction.
Key Responsibilities- Provide exceptional customer service across multiple channels, including in-store, phone, and online.
- Builld and maintain strong relationships with key stakeholders in the local community.
- Identify opportunities to grow and develop our business, while maintaining high levels of customer satisfaction.
- Work collaboratively with internal teams to achieve business objectives.
- 3+ years experience in a customer-facing role, preferably in the insurance industry.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Results-driven and motivated individual with a passion for delivering exceptional customer experiences.
- A competitive salary of $80,000 - $100,000 per annum, depending on experience.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- A generous employee benefits package, including health insurance and retirement savings plan.
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