Senior Operations Supervisor
2 weeks ago
This is a senior-level position responsible for overseeing the day-to-day management of a team of customer service associates. The supervisor ensures that performance metrics are met by providing coaching, motivation, and accountability.
Key Responsibilities:- Responsible for supervising a team of customer service associates, including work and attendance monitoring in accordance with organizational policies and applicable legal requirements.
- Effectively coaches direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly.
- Identifies performance-related issues, develops an action plan for improvement, implements corrective action, up to and including termination of employment.
- Ensures that customer service meets contractual key performance indicators ('KPIs') and financial expectations.
- Communicates expectations to employees and provides timely updates.
- Provides subject matter expertise in handling escalated customer calls as needed.
- Conducts team meetings to ensure expedient communication of relevant information and serves as an open forum for input. Schedules and organizes team activities.
- Remains current on internal work processes, policies, and procedures. Attends required manager development training.
- Promotes organizational values through both behavior and attitude, including advocating for team members.
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Senior Operations Supervisor
2 weeks ago
Melbourne, Victoria, Australia beBeeOperations Full time $90,000 - $120,000Senior Operations SupervisorThis role is responsible for overseeing the daily activities of a team of call center associates. The ideal candidate will have excellent leadership and communication skills, with the ability to motivate and direct their team to achieve performance goals.Key Responsibilities:To provide guidance and support to team members to...
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Operations Supervisor
6 hours ago
Melbourne, Victoria, Australia Linfox International Group Full timeJob no: 760561Work type: Full timeLocation: West Melbourne - VIC - AustraliaApplications close: 26 Sep 2025 11:55 PM AUS Eastern Standard TimeHere at Linfox we believe together, anything is possible.Use sophisticated technology to deliver everyday essentials and natural resources for Australia's biggest companies.Work with major customers in retail,...
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Operations Supervisor
2 weeks ago
Melbourne, Victoria, Australia Seaway Holdings Pty Full timeAIRWAY is looking for a Operations Supervisor looking to take on a challenging and rewarding role, apply now and become part of our small, Perth teamAre you an experienced and motivated logistics professional ready to take the next step into leadership? Do you thrive in a fast-paced environment where you can guide a team and drive operational excellence? If...
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Operations Supervisor
2 weeks ago
Melbourne, Victoria, Australia Seaway Holdings Pty Full timeAIRWAY is looking for a Operations Supervisor looking to take on a challenging and rewarding role, apply now and become part of our small, Perth teamAre you an experienced and motivated logistics professional ready to take the next step into leadership? Do you thrive in a fast-paced environment where you can guide a team and drive operational excellence? If...
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Operations Supervisor
2 weeks ago
Melbourne, Victoria, Australia Seaway Holdings Pty Full timeAIRWAY is looking for a Operations Supervisor looking to take on a challenging and rewarding role, apply now and become part of our small, Perth teamAre you an experienced and motivated logistics professional ready to take the next step into leadership? Do you thrive in a fast-paced environment where you can guide a team and drive operational excellence? If...
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Finance Supervisor
12 hours ago
Melbourne, Victoria, Australia UPS Full timeJoin to apply for the Finance Supervisor role at UPS6 days ago Be among the first 25 applicantsJoin to apply for the Finance Supervisor role at UPSBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative...
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Operations Supervisor
5 hours ago
Melbourne, Victoria, Australia Boom Logistics Limited Full timeBoom Logistics, Australia's leading provider of innovative lifting solutions, is seeking a proactive and customer-focused Operations Supervisor to join our North West team in a full-time capacity.As a company listed on the Australian Stock Exchange (ASX), we are dedicated to future growth and operational excellence to better serve our blue-chip mining...
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Shift Supervisor
2 weeks ago
Melbourne, Victoria, Australia beBeeResponsibilities Full time $90,000 - $120,000Job Title: Shift SupervisorThe Shift Supervisor plays a pivotal role in the success of our operations, overseeing key team members and ensuring efficient shift management.Key Responsibilities:Collaborate with senior staff to achieve daily and weekly targets, optimizing efficiency and quality.Implement strategies to enhance employee performance at the start...
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Warehouse Supervisor
6 hours ago
Melbourne, Victoria, Australia Linfox Full time1 week ago Be among the first 25 applicantsHere at BevChain, a wholly-owned subsidiary of Linfox, we are leaders in beverage supply chain solutions.As industry specialists, we partner with major customers, including some of Australia's top beer, wine, spirits, and non-alcoholic beverage brands.Our mission is to provide our customers with a competitive...
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Transport Supervisor
6 hours ago
Melbourne, Victoria, Australia Linfox Full timeJoin to apply for theTransport Supervisor - Night Shiftrole atLinfox1 day ago Be among the first 25 applicantsJoin to apply for theTransport Supervisor - Night Shiftrole atLinfoxHere at BevChain, a wholly-owned subsidiary of Linfox, we are leaders in beverage supply chain solutions.As industry specialists, we partner with major customers, including some of...
