Career Opportunities in Apprenticeship Support

1 week ago

Adelaide, South Australia beBeeEmployer Full time $60,000 - $80,000
Job Title:

Industry Training Professional

About the Role

You will be responsible for ensuring that apprenticeship arrangements operate effectively from sign-up to completion. This includes establishing trusting relationships with Australian Apprentices (AA) and employers to provide high-quality end-to-end advice and support, improve retention, completion and satisfaction rates, and minimise the administrative burden of AAs and employers.

Key Responsibilities
  • Sign-up
    • Administer sign-ups face-to-face (including electronically), resulting in completed Training Contracts signed by all parties.
    • Provide consistent, accurate information on apprenticeship conditions, rights, obligations, qualifications, and training providers.
    • Lodge Training Contracts with the relevant authority, confirm incentive eligibility, issue payment schedules, and guide on claims.
    • Meet minimum monthly sign-up targets.
  • Assessment Services
    • Assess suitability of Australian Apprentices (AAs) for the apprenticeship.
    • Conduct LLND (Language, Literacy, Numeracy, Digital) checks.
    • Perform risk assessments on likelihood of successful completion.
    • Check ADMS for flagged employers and assess their support needs.
    • Record and report outcomes in line with standards.
  • School Engagement / Relationship Management
    • Build and maintain relationships with schools and key employers.
    • Deliver services to agreed standards within an account management approach.
    • Identify business growth opportunities.
    • Monitor customer satisfaction via Net Promoter Score.
  • Mentoring and Personal Support Services
    • Evaluate interest in Mentoring and Support Services at sign-up to aid completion.
    • Conduct Progress Contacts where mentoring services have not been received.
About You
  • A strong understanding of the Australian Apprenticeship System is preferred.
  • Proven ability to build rapport with key-stakeholders, including but not limited to Australian Apprentices, Employers, the Department and State or Territory Training Authorities.
  • Strong communication, liaison and networking capabilities.
  • Proficient skills in MS Office, and the ability to use external computer-based databases.
  • The ability to interpret Government guidelines and related VET legislation.
  • Business development experience highly regarded.
  • A satisfactory police record check and current Working with Children Check (Employee) is a requirement of the role.
  • A current and valid driver's licence is a requirement for this position.

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