Transportation Specialist

1 month ago


Croydon, Australia Ventura Bus Lines Full time

About Ventura Bus Lines

As the largest privately owned bus company in Australia, we have been providing dependable, friendly and sustainable bus services for over 100 years. With a fleet of over 950 buses and a team of over 1600 employees, we are committed to getting our customers to their destination on time, every time.

The Role: Transportation Specialist

We are seeking an experienced Transportation Specialist to join our team. As a key member of our operations team, you will be responsible for transporting passengers and providing exceptional customer service. Our drivers operate a range of driving services, including route service, charter and school runs.

Key Responsibilities:

  • Provide a friendly, professional and reliable bus service to our passengers;
  • Answer general customer queries and interact with passengers;
  • Conduct pre-trip inspections on your allocated bus;
  • Report any bus defects or on-road issues to the Operations Control Centre;
  • Work a variety of shifts across a 5-day roster;
  • Drive specified routes as directed while ensuring the care, safety and comfort of our customers.

What We Offer:

  • A competitive salary of $80,000 - $120,000 per year, depending on experience;
  • Two salary increases annually;
  • We invest in technology like GPS navigation systems to assist you with your allocated routes;
  • Collaborative depots and multiple location options;
  • A diverse and inclusive workplace with a friendly and supportive team;
  • Family-friendly shift choices and a variety of hours available;
  • Quarterly depot BBQs;
  • Excellent facilities, onsite parking, social club membership and employee events;
  • An opportunity to work for a reputable and established company with a strong commitment to customer service and safety.

Requirements:

  • MR/HR/HC license;
  • A high level of customer service skills and the ability to communicate with a diverse customer base;
  • A safe driving record;
  • Flexibility to work a variety of shifts;
  • A strong focus on safety;
  • Passing pre-employment medical, police and working with children check.