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Fashion Retail Team Lead
2 weeks ago
We are seeking an experienced team leader to drive a customer-focused culture and empower the team to achieve success.
This role involves creating an elevated customer experience within our concession pads, working closely with leadership to build an effective and profitable business.
Key Responsibilities:- Drive a customer-centric approach, ensuring memorable interactions with every customer encounter.
- Empower the team through ongoing training, mentoring, and collaboration to achieve sales targets and key performance indicators.
- Work closely with leadership to develop and implement strategies for operational excellence and business growth.
- Experience in a supervisory role, overseeing teams of up to 5 staff members.
- A supportive leader with the ability to motivate and mentor a team to achieve success.
- Demonstrated commercial acumen, with the ability to assist driving sales, wage targets, and shrinkage KPIs.
- An eye for detail, with a passion for styling and visual merchandising.
- Exposure to large stock volumes and stock management.
This role offers the opportunity to work with a dynamic team, delivering an inclusive, authentic, and trusted experience.
