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Customer Service Team Member

2 months ago


City of Armadale, Australia Bunnings Group Full time
About the Role

We're seeking a passionate and customer-focused individual to join our team as a Customer Service Team Member. As the face of Bunnings, you'll provide a friendly and helpful service to every customer who walks through our doors, making sure every experience counts.

Key Responsibilities:

  1. Provide exceptional customer service, ensuring every customer leaves with a positive experience.
  2. Be responsible for stock management, maintaining a clean and tidy work environment.
  3. Serve customers via our checkout registers, providing a seamless shopping experience.
  4. Work collaboratively with a supportive and inclusive team to achieve sales targets and provide excellent customer service.

What We're Looking For:

We're looking for casual and part-time team members who are passionate about helping others and eager to learn and grow. If you have a green thumb, are into DIY, or looking for your first retail role, we'd love to hear from you.

Requirements:

  1. A genuine passion for customer experience and a willingness to learn.
  2. Ability to approach, connect, and confidently interact with customers.
  3. Eagerness to learn about products and services, with a focus on home improvement and lifestyle products.
  4. Availability to work flexible hours, including late nights, early mornings, and weekends.

What We Offer:

As a valued member of our team, you'll enjoy a range of benefits, including:

  1. A flexible and informal work environment that promotes work-life balance.
  2. Team discounts at Bunnings, OnePass, and other Wesfarmers retailers.
  3. Discounts from corporate partners, including private health insurance, gyms, and car rental.
  4. 12 weeks paid parental leave, annual flu vaccinations, and health checks.
  5. The opportunity to create a real difference in your local community and environment.

About Us:

At Bunnings, we believe a diverse team creates the best mix of perspectives, which helps us innovate and make better decisions. We're committed to creating a safe and supportive work environment for all team members, regardless of age, disability, gender identity, sexual orientation, race, ethnicity, or background.