Senior Hospitality Operations Coordinator

1 week ago


Melbourne, Victoria, Australia beBeeGuest Full time $98,765 - $123,456
Front Office Assistant Manager

The role of Front Office Assistant Manager is a pivotal one within our hotel's operations. To excel in this position, you will require exceptional leadership and communication skills to deliver outstanding guest experiences.

We are seeking an individual who can assist the Front Office Manager in all aspects of departmental operations, including making informed decisions that drive exceptional service to our guests.

Main Responsibilities:

  1. Assist the Front Office Manager with all aspects of departmental operations.
  2. Manage day-to-day operations to ensure quality and standards are consistently met.
  3. Resolve complaints and disputes in a professional and courteous manner.
  4. Plan and execute team-building activities to motivate and support associates.
  5. Supervise staffing levels to ensure operational needs, financial objectives, and guest service standards are met.

About You:

  • Experience working with property management systems or similar technology.
  • A proven track record in a managerial role, preferably in hospitality.
  • Working rights in Australia.
  • A passion for career development and growth.
  • Self-motivation, drive, and energy in a fast-paced environment.

Benefits:

  • Staff discounts on food, beverage, and hotel rooms.
  • Flexible working hours and locations.
  • Sabbatical leave and paid time off during your birthday month.
  • Internationally recognized training programs and unlimited strategic development opportunities.
  • Genuine care for your wellbeing through our Employee Assistance Program.

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