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Data Management Specialist

2 months ago

Melbourne, Victoria, Australia Service Stream Full time

About the Role

Service Stream's Corporate division is seeking a Data Management Specialist to join our Business Services team. Reporting directly to the Performance & Compliance Lead, you will be responsible for updating and maintaining data in our Enterprise Resource Planning (ERP) system. You will represent a key interface between the business and the ERP platform, responding to requests to enter new data or update existing data.

This position is based in our head office and is offered on a full-time basis. As a Data Management Specialist, you will play a critical role in ensuring the accuracy and integrity of our data, which is essential for informed business decision-making.

Key Responsibilities

  • Maintain data in the ERP system by entering new or updated information as requested
  • Respond to data entry or maintenance requests and enquiries in a timely manner in accordance with service level agreements
  • Prepare source data for entry by compiling and sorting information
  • Establish data entry priorities
  • Escalate issues appropriately to their manager or data source owner
  • Maintain operations by following established policies and procedures and reporting necessary changes
  • Assist in developing new data maintenance processes where there is an opportunity to improve efficiency and/or quality

Benefits of Working with Us

  • Flexible Working - We offer flexible working arrangements to support work-life balance
  • Career Growth - We are committed to developing our employees and providing opportunities for career advancement
  • Access to Employee Benefits - We offer a range of employee benefits, including access to our employee rewards program and discounts on various products and services
  • Paid Leave Options - We offer a range of paid leave options, including parental leave, cultural leave, and community service leave
  • A Safe and Supportive Culture - We are committed to fostering a workplace culture that values diversity and inclusion

About You

  • Experience working as a database administrator or similar relevant experience is highly regarded
  • Experience with ERP systems, particularly maintaining Customer/Supplier Master Data is advantageous
  • Experience working in, or exposure to service or manufacturing operation is highly regarded
  • Strong Excel knowledge, including the ability to analyze data
  • High level of attention to detail

About Us

Service Stream is an equal opportunity business that develops and operates Australia's essential services networks across various industries. We are committed to fostering a workplace culture that values diversity and inclusion, and we actively promote the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups.