Customer Service Expert

2 weeks ago

Perth, Western Australia beBeeCustomerService Full time $75,000 - $105,000

We are seeking a skilled Customer Service Expert to join our team.

Job Description

This role involves expediting orders, managing exceptions, and identifying service improvements to meet delivery expectations.

The successful candidate will balance customer needs with business goals to achieve the best results.

A strong understanding of systems, processes, and product knowledge is essential for success in this role.

Key Responsibilities
  • Expedite orders and manage exceptions to meet delivery expectations
  • Proactively identify service improvements and escalate issues effectively
  • Balanace customer needs with business goals to get the best result
Requirements

To be considered for this role, you will need:

  • Minimum 2 years of customer service experience
  • Strong communication and problem-solving skills
  • A proactive, resilient, and team-oriented mindset
  • Motivation to deliver exceptional service outcomes
About Us

We value integrity, accountability, and teamwork. Our supportive environment offers a defined pathway of development and upskilling for your future, flexible work location options, and a role that offers variety and growth.

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