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Frontline Liaison Professional

2 weeks ago

Coopers Plains, Queensland, Australia beBeecustomer Full time

We're seeking a full-time Customer Service Representative to join our team in Coopers Plains. This is an excellent opportunity for growth, long-term stability, and a great team culture.

Why You'll Thrive:

  • Join a reputable business with a strong presence in the building and construction sector.
  • A full-time role with training, support, and career development opportunities.
  • A collaborative, team-focused environment with free onsite parking.

About the Role:

  • Deliver professional and timely customer service via phone and email.
  • Process orders, schedule jobs, and coordinate with internal departments.
  • Maintain accurate customer data and job records using CRM systems.
  • Support the sales and operations teams with administrative tasks.
  • Follow up on customer enquiries, resolve issues, and ensure client satisfaction.

About You:

  • Experience in a customer service or administration role, ideally in construction, trade, or industrial sectors.
  • A confident communicator with strong attention to detail.
  • Tech-savvy - comfortable using Microsoft Office and CRM/job tracking systems.
  • Reliable, organised, and able to manage competing priorities.
  • A positive attitude and a willingness to be a team player.

Requirements:

  • Previous experience in customer service (construction industry experience preferred).
  • A current driver's licence and own reliable transport.

At our organisation, we value diversity and inclusion. We welcome applications from women, people of Aboriginal and Torres Strait Islander descent, and people from diverse backgrounds.

To learn more about working with us, visit our website. Follow our LinkedIn page for the latest updates and insights.
Reference number: Consultant
Profession:Call Centre & Customer ServiceCustomer Service