Team Lead

5 days ago


Adelaide, South Australia H&M group Full time

At H&M Group, we are seeking a highly skilled Team Lead to support the Sales and Profit goals by setting a plan for their department to deliver a Great Customer Experience in line with their store.

The ideal candidate will have experience analysing commercial reports and formulating plans to maximize sales. They will be responsible for regularly analysing and following up Sales & Profit KPIs for their department and taking action to maximise sales together with the Visual Merchandisers.

The Team Lead will drive Hello Member program in line with country goals and ensure their department continuously meets H&M standards. They will work closely with their team to implement the Commercial Handbook and evaluate and manage the performance of their team.

We are looking for a positive, inclusive, and creative leader who enjoys being on the shop floor with their colleagues and customers. The ideal candidate will have a desire to learn and grow and share this passion with their team of Sales Advisors.

Key Qualifications
  • Customer-centric mindset
  • Experience analysing commercial reports and formulating plans to maximize sales
  • Strong organizational skills and the ability to prioritize multiple tasks based on the needs of our fast-paced business
  • Demonstrates excellent communication and relationship-building skills
  • The ability to delegate, follow up, and provide straightforward feedback with the goal to coach and develop their team

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