Clinical Support Assistant
2 weeks ago
Role Summary
We are seeking a skilled and organized Clinical Support Assistant to join our team at Prime Podiatry. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and administrative support to our patients and clinicians.
Main Responsibilities
• Provide administrative support to our clinicians, including preparing patient files and maintaining accurate records;
• Manage our reception area, ensuring a welcoming and efficient experience for patients;
• Develop strong relationships with our patients, responding to their queries and concerns;
• Work collaboratively with our team to achieve our business goals;
• Maintain confidentiality and adhere to our clinic's policies and procedures.
Requirements
• Previous experience in a medical or healthcare setting;
• Excellent communication and interpersonal skills;
• Ability to work independently and as part of a team;
• Strong organizational and time management skills;
• Proficiency in HICAPS, EFTPOS, and Medicare processes preferred.
What We Offer
• A dynamic and supportive work environment;
• Opportunities for professional development and growth;
• Competitive remuneration package.
How to Apply
If you are a motivated and detail-oriented individual with a passion for delivering excellent customer service, please submit your application, including a cover letter and your resume.
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