
Financial Services Specialist
1 week ago
As the Financial Assistance Coordinator you will be responsible for managing day-to-day actions in line with the financial assistance framework based in Brisbane.
Your role entails making key considerations around vulnerability and customer needs while adhering to industry standards.
**Key Responsibilities:**
- Effectively identifying, reviewing and assessing customer requests.
- Managing inbound and outbound calls including pre and post financial assistance as well as an element of collections where appropriate.
- Ensuring that regulatory requirements are followed with all your actions together with accurate and reflective customer record keeping.
- Capturing and resolving any expressions of dissatisfaction while additionally identifying any issues that require escalating.
**Requirements to Succeed in this Role:**
- Min 2 years experience in the financial services industry and experience working within regulatory standards associated with collections and hardship practices.
- Demonstrated understanding of the NCCP and APP guidelines.
- Strong communication and negotiation skills with a use of creativity to drive continuous change and provide key outcomes for our customers.
- A passion for excellent customer service accompanied with accountability and professionalism.
- Resilience and adaptability to work in this fast-paced call centre environment.
**Why This Role is Attractive:**
We value diverse backgrounds cultures abilities ideas and experiences recognising the benefits they bring to our work communities and the way we help our customers.
-
Financial Services Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomer Full time $45,000 - $75,000Job Title: Financial Services Specialist">We are seeking a highly skilled and customer-focused individual to join our team as a Financial Services Specialist.">About the Role:">This is a key customer-facing position where you will have quality conversations with customers on a day-to-day basis, creating a stress-free, seamless experience for each person you...
-
Financial Services Tax Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeTax Full time $150,000 - $200,000Financial Services Tax Specialist – An Exciting OpportunityAbout the Role:We are seeking a highly skilled Financial Services Tax Specialist to join our team. As a key member of our Financial Services Tax team, you will be responsible for delivering tax advisory and compliance services across a prestigious financial services client base.Your Key...
-
Financial Services Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeAccountant Full time $71,150 - $78,951Financial Services Specialist RoleOur organization seeks a Financial Services Specialist to join our team in Brisbane or Sydney. This role will provide critical support to the finance function by performing various tasks, such as accounts payable and receivable, travel and expense accounting, balance sheet reconciliation, and master data management.Key...
-
Specialist Veterinary Nurse
1 week ago
Brisbane, Queensland, Australia Veterinary Specialist Services Full time $104,000 - $130,878 per yearSpecialist Veterinary Nurse - JindaleeRotating RoleThe VSS Jindalee nursing team is continuing to grow, come join our compassionate and dedicated professionals in delivering gold-standard patient careApply todayThe role:The role is a casual position initially with the opportunity to move to a permanent role.In this role you will provide specialised...
-
Financial Services Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomerFocused Full time $60,000 - $90,000Job Description:As a Personal Banking Advisor, you will play a pivotal role in helping customers achieve their financial goals. You will engage in high-quality conversations with customers on a daily basis, creating a seamless and stress-free experience for each individual you serve.Your responsibilities will include:Welcome all customers into the branch,...
-
Financial Services Specialist
1 week ago
Brisbane, Queensland, Australia beBeeCustomer Full time $80,000 - $130,000Create a rewarding career as a specialist in customer-facing bankingOur senior roles within the branch network see you proactively engage with customers to uncover their financial needs.You will utilise your expertise in our suite of banking products to assist customers in achieving their financial goals by recommending the most appropriate products for...
-
Financial Services Expert
2 weeks ago
Brisbane, Queensland, Australia beBeeFinance Full time $120,000 - $150,000Job Overview We are seeking a highly skilled Finance Specialist to provide expert guidance on financial products and services. The ideal candidate will have extensive knowledge of financial regulations and compliance standards, as well as experience in conducting thorough financial assessments.The successful applicant will be responsible for evaluating...
-
Financial Planning Assistant
2 weeks ago
Brisbane, Queensland, Australia Insignia Financial Full timeFinancial Planning Assistant**The opportunity**As a Financial Planning Assistant with Shadforth on a 12 month fixed-term contract, you'll be responsible for preparing information, meeting packs, updating records and facilitating the implementation of financial advice that our advisors recommend to our clients. This role also looks after managing, scheduling...
-
Financial Services Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeFinancial Full time $102,105 - $131,310As a specialist in customer experience, you will play a key role in shaping the banking industry. You will help meet each customer's end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on available solutions.Key responsibilities include:Providing seamless service by meeting customers' financial...
-
Support Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomer Full time $62,000 - $73,000Customer Service RoleThis is an opportunity to deliver exceptional customer service and support the growth of our business.Key Responsibilities:Client Support SpecialistEngage with customers to understand their needs and provide tailored solutionsCollaborate with colleagues to achieve sales and lending results that meet customer expectationsWhat You'll...