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Debt Recovery Manager

1 month ago

Campbelltown, Australia Collective Wellness Group Full time

About the Role

We are seeking an experienced Arrears Administrator to join our team at Collective Wellness Group. As an essential member of our operations team, you will be responsible for managing debt collections, ensuring timely payments, and providing exceptional customer service.

Key Responsibilities

  1. Manage debt collections, negotiate payment plans, and maintain accurate records
  2. Provide administrative support to the operations team, including data entry and report generation
  3. Collaborate with the regional manager to achieve business targets and goals
  4. Develop and maintain strong relationships with customers to resolve any issues and queries
  5. Stay up-to-date with industry developments and best practices in debt collection and credit control

About You

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Proven experience in debt collection, credit control, or a related field
  • Ability to work under pressure and meet deadlines
  • Strong analytical and problem-solving skills
  • Passion for delivering exceptional customer service

What We Offer

We offer a competitive salary, opportunities for career growth and development, and a dynamic work environment.