Optical Store Leader

2 months ago


Brisbane, Queensland, Australia Specsavers Full time

Job Summary

We are seeking a highly motivated and experienced Store Manager to lead our optical store team. As a Store Manager, you will be responsible for managing daily operations, driving sales, and developing a high-performing team.

About the Role

The ideal candidate will have a proven track record of managing a retail team, with experience in optical sales and customer service. You will be responsible for:

  • Operational Management
    • Managing store inventory and stock levels
    • Implementing sales strategies to drive revenue growth
    • Maintaining store presentation and visual merchandising standards
  • Team Development
    • Coaching and developing the retail team in delivering exceptional customer service
    • Providing training and support to team members
    • Encouraging a positive and inclusive team culture
  • Customer Service
    • Providing exceptional customer service and resolving customer complaints
    • Assisting customers with pre-testing and dispensing
    • Building strong relationships with customers and promoting loyalty

Requirements

To be successful in this role, you will need:

  • Management Experience
    • Proven experience in managing a retail team
    • Ability to multitask and prioritize tasks effectively
  • Optical Knowledge
    • Knowledge of optical sales and customer service principles
    • Ability to evaluate and implement new measures to enhance store performance
  • Leadership Skills
    • Ability to lead and motivate a team
    • Strong communication and interpersonal skills

About Specsavers

Specsavers is a leading optical retailer with a strong commitment to improving lives through better sight. We pride ourselves on our customer-centric approach and our dedication to providing exceptional customer service. As a Store Manager, you will be part of a dynamic and supportive team that is passionate about delivering outstanding results.


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