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Retail Experience Specialist
2 months ago
We are seeking a skilled Retail Consultant to join our team at Aesop. As a Retail Consultant, you will be responsible for delivering an exceptional customer experience, guiding customers to products that meet their needs, and contributing to our overall commercial success.
Key Responsibilities- Provide exceptional customer service and engage with customers to understand their needs and preferences.
- Effectively communicate product knowledge and features to customers, driving sales and commercial outcomes.
- Work collaboratively with the team to achieve sales targets and contribute to a positive and inclusive store environment.
- Utilize empathy and active listening skills to manage interpersonal relationships and provide a personalized experience for customers.
- Stay up-to-date with product knowledge and industry trends to provide expert advice to customers.
- Work a part-time schedule, approximately 28 hours per week, with a roster that includes Wednesday, Thursday, Friday, and Saturday shifts.
We take a holistic approach to employment, promoting professional development, career growth, and employee wellbeing initiatives. Our benefits include:
- Generous product discount allowance and bi-annual complimentary product allocation.
- Paid volunteering allowance for all employees.
- Bonus opportunity based on personal and business performance.
- Access to employee assistance programs, complimentary subscription to Headspace mindfulness app, and summer wellness leave options.
Aesop is a global retail organization committed to attracting, developing, and retaining the best people. We believe that diversity, inclusion, and belonging play a crucial role in our success. We actively encourage everyone to consider becoming a part of our journey.
