Lead Operations Manager
2 weeks ago
About Red Rooster
Red Rooster is a leading Australian fast-food chain, renowned for its delicious chicken and commitment to customer satisfaction. We're passionate about creating a positive work environment that fosters growth, recognition, and rewards for our team members.
Job Summary
We're seeking an experienced Shift Supervisor to join our team. As a Shift Supervisor, you'll be responsible for leading our team to deliver exceptional customer experiences, maintain high-quality food and service standards, and ensure a safe and clean restaurant environment.
Key Responsibilities
- Lead and motivate the team to achieve sales and customer satisfaction targets
- Manage restaurant operations, including food preparation, service, and inventory control
- Ensure compliance with health and safety regulations, quality standards, and company policies
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to achieve business objectives
Requirements
- Previous experience in a supervisory or leadership role in the food service industry
- Excellent communication, leadership, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong attention to detail and commitment to quality and safety standards
- Availability to work a variety of shifts, including evenings, weekends, and public holidays
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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