Customer Success Manager
7 days ago
Company Overview
At Podium, our mission is to empower local businesses with a complete platform and AI-driven solutions that convert leads into real customers. Our work has been recognized across the industry for its innovative approach to helping local businesses thrive.
Our culture thrives on hiring exceptional talent and fostering a work environment that encourages growth and development. If you resonate with our values and are driven by our mission, Podium can be an ideal place for you.
The OpportunityAs a Sales Growth Specialist at Podium, you will own the entire sales lifecycle, from prospecting to deal closure. Armed with a suite of business-critical SaaS tools, you will be tasked with generating, qualifying, and closing new business opportunities within your assigned territory. You will receive close support from your Team Lead, SDR, and Marketing teams to help achieve your monthly revenue goals.
Podium's Sales Growth Specialists play a crucial role in shaping the way local businesses operate in their region. You will simplify interactions and empower your customers to succeed.
Key Responsibilities- SMB + Mid-Market acquisition: close new business deals through solution-based selling
- Manage the entire sales cycle, from prospecting to deal closure, with assistance from the SDR, CSM, and Marketing teams
- Work closely with your SDR to generate qualified leads
- Self-source: make outbound calls and emails daily
- Exceed your monthly revenue target
- Pipeline management: maintain a healthy pipeline of opportunities and ensure Salesforce is up-to-date
- 1-2+ years' experience in B2B closing in a high-velocity role (tech-sales preferred)
- Proven experience selling to SMBs (bonus points for experience in Retail, Auto, Medical, Home Services, and/or Professional Services)
- Proven success in prospecting into new markets and generating leads
- The ability to navigate quick sales cycles
- Experience carrying and exceeding monthly revenue targets
- Exceptional presentation and pitching skills
- Real growth and career development opportunities
- A unique product that makes a meaningful impact on local businesses
- An attractive base salary and commission package - uncapped earnings
- Equity/stock options for all employees
- A generous benefits allowance, spent as you choose
- Free snacks and drinks, always stocked
- You'll find Podium in a prime location, with access to end-of-trip facilities and other amenities
- We're an equal opportunity employer, committed to fostering a diverse and inclusive workplace
- Successful candidates must undergo a background check and have full-time Australian working rights
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