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Practice Coordinator

2 months ago

Erina, New South Wales, Australia PRP Diagnostic Imaging Full time
About the Role

We are seeking a highly skilled and motivated Practice Coordinator to join our team at PRP Diagnostic Imaging. As a key member of our administrative team, you will be responsible for providing exceptional customer service and administrative support to our patients and medical teams.

Key Responsibilities
  • Front Desk Operations: Manage the first point of contact for patients, providing a warm and welcoming experience.
  • Customer Service: Respond to patient inquiries, resolve issues, and provide accurate information in a timely and professional manner.
  • Administrative Support: Assist with data entry, billing, and invoicing, ensuring accuracy and attention to detail.
  • Team Collaboration: Work closely with medical teams to ensure seamless patient transitions and efficient workflow.
Requirements
  • Customer Service Background: Proven experience in providing exceptional customer service in a fast-paced environment.
  • Administrative Skills: Proficient in MS Office and CRM systems, with ability to learn new software quickly.
  • Communication Skills: Excellent verbal and written communication skills, with ability to empathize with patients and colleagues.
  • Teamwork: Ability to work collaboratively as part of a cohesive team, with a positive and supportive attitude.
What We Offer
  • Attractive Remuneration: Competitive salary and benefits package.
  • Professional Development: Opportunities for ongoing training and education to enhance your skills and career.
  • Supportive Work Environment: Collaborative and dynamic team culture, with a focus on patient wellbeing and employee satisfaction.