Customer Experience Representative

2 weeks ago


Ballarat, Victoria, Australia Telstra Part time
Welcome to Telstra

At Telstra, we're passionate about connecting people, businesses, and communities to create a brighter future. Our purpose-driven organization is committed to making a positive impact on society through our innovative products and services.

Your Role

As a Part Time Retail Consultant, you will be an integral part of our retail store team, working closely with customers to understand their needs and provide personalized solutions. You will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment, with access to ongoing training and development programs.

Main Responsibilities

Your key responsibilities will include:

  • Building relationships with customers to understand their requirements and preferences;
  • Providing expert advice on our range of products and services;
  • Working collaboratively with the sales team to achieve sales targets and deliver exceptional customer service;
  • Staying up-to-date with the latest technology and products to provide informed recommendations.
Qualifications and Skills

To succeed in this role, you will need:

  • A strong ability to communicate effectively with customers and colleagues;
  • Excellent problem-solving skills and the ability to think creatively;
  • A drive to learn and grow within the role and beyond;
  • Previous experience in a customer-facing role or related field.
Benefits

We offer a range of benefits to support your growth and development, including:

  • Competitive salary and bonus structure;
  • Ongoing training and development programs;
  • Opportunities for career advancement and professional growth;
  • Inclusive and welcoming work environment;
  • Access to exclusive discounts and offers.


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