Banking Professional Leader

5 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $100,000 - $145,000
Job Overview

We are seeking a skilled and motivated banking professional to lead our frontline team at Rosebud branch. As the head of the team, you will be responsible for inspiring and empowering your colleagues to deliver exceptional customer experiences.

Main Responsibilities

  • Holding accountability for compliance and risk management, building a culture of integrity and responsibility
  • Driving customer growth, service, and retention by building genuine relationships with customers and the community
  • Leading and developing frontline staff through training, mentoring, and performance management
  • Driving results that have a clear, positive impact on overall branch performance
  • Taking ownership of resolving customer concerns effectively and efficiently

Key Qualifications

  • Strong leadership experience in retail banking or a related field
  • Proven experience of holding accountability for risk and compliance, staff performance, and customer experience
  • High-energy, with an ability to inspire and motivate a diverse team
  • Experience of working to fulfill business targets and drive growth
  • Ability to effectively de-escalate and address challenging situations using strong communication and problem-solving skills

Why Choose Us?

We offer a range of benefits and opportunities to support your career growth and well-being:

  • Special offers on financial products and discounts from top brands
  • A variety of leave options to balance work and life
  • Tailored learning and development opportunities to help you grow within the organization
  • Opportunities to 'give back' to the community through volunteering initiatives

What We Offer

We welcome everyone and provide additional support to welcome veterans, Indigenous Australians, and neurodiverse individuals.

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