Airport Parking Operations Supervisor

4 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $62,000 - $74,000
Job Overview

We are seeking an experienced Car Park Manager to join our team at a prominent airport in the Sunshine Coast.

The successful candidate will be responsible for supporting the airport parking operation, focusing on the reliable performance of designated parking facilities, ensuring a balance between exceptional customer service and high-level car park presentation.

This role involves delivering quality service to stakeholders through effective management of personnel, facilities, and equipment, with a primary focus on positive customer service interactions and managing revenue streams while maintaining process and accountability controls.

Main Responsibilities
  • Provide quality customer service and lead a small carpark team through day-to-day operations and procedures.
  • Manage curb-side and ground transport areas of the airport.
  • Oversee rostering to meet the carpark's needs.
  • Field customer enquiries and communications.
  • Engage with clients and contractors as required.
  • Recruit and train new staff.
Requirements
  • Prior experience in a retail environment providing customer service is essential.
  • Leadership experience in roles that provided leadership of staff and/or teams is highly desirable.
  • A genuine passion for providing excellent customer service is required.
  • A willingness to learn and grow with the company is essential.
  • Good computer literacy skills with proficiency in email communication, Microsoft Excel, PowerPoint and Word are necessary.
  • A full Driver's license with excellent driving skills is required.
  • Eligibility to work in Australia is mandatory.
What We Offer

In addition to standard Award Employment Conditions, you will receive uniforms, appropriate training, and free parking when working.

Our Commitment to Diversity

At this esteemed organization, we are building a workforce that is representative of the community we protect. We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities.

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