Operations Manager
5 days ago
El Jannah, a family-owned Lebanese-Australian restaurant, is seeking an enthusiastic Shift Supervisor to manage store operations, coach a dedicated team, and develop leadership skills. The ideal candidate has strong leadership experience in the retail or QSR restaurant industry, completed hospitality qualifications, and food safety handling certification.
Key Responsibilities:
- Leadership and Team Management: Successfully manage and motivate a team to provide high-quality service and foster relationships with customers and team members.
- Communication and Interpersonal Skills: Develop excellent communication and interpersonal skills to build positive relationships with customers and team members.
- Time Management: Effectively manage time to ensure efficient store operations and achieve business goals.
- Adaptability and Flexibility: Demonstrate adaptability and flexibility in a fast-paced QSR environment.
- Strong Leadership: Provide guidance and support to team members to help them grow professionally and personally.
Ideal Candidate:
- Leadership Experience: Strong leadership experience in the retail or QSR restaurant industry.
- Hospitality Qualifications: Completed hospitality qualifications.
- Food Safety Certification: Food safety handling certification.
- Energy and Efficiency: Working at a high level of energy and efficiency.
- Team Player: A favourable team player who can work effectively with others.
- Willingness to Learn: Willingness to follow direction and procedures to align with company values.
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