Network Automation Engineer
4 weeks ago
Coles Group is seeking a highly skilled Network Automation Engineer to join our team. As a Network Automation Engineer, you will be responsible for building and configuring the Coles Network, providing expert operational network support, and managing the entire lifecycle of a large enterprise network serving multiple offices, distribution centers, and retail locations.
Key Responsibilities- Combined technical expertise in Cisco Routing and Switching infrastructure with exceptional customer care and problem-solving skills.
- Technical Expertise in network automation technologies and methodologies.
- Ability to build and create automated processes for network deployment and troubleshooting via different automation tools.
- Deploy and maintain network management and observability tools such as DNAC, Statseeker, etc.
- Demonstrable thought leadership, innovation, and deployment with Cisco Network technologies.
- Work with innovative technologies and adapt them to work in the Coles Network Environment.
- Lead large-scale hardware deployments.
- Lead large-scale Software life cycle management.
- You will be the main escalation point for Level 3 operational support related issues or service and provide the best network and network support experience to Coles' team members, and its partners and customers.
- Provide tier 3 support on changes and tasks.
- Perform a key role to develop IT solutions across Network and related technologies.
- Implement and maintain Network security standards in conjunction with architects, designers, and security teams.
- Develop and maintain detailed diagrams for existing and new technologies; work with automated network diagram tools; and engage with network architects and designers.
- Provide expert technical direction and skills in network incidents in coordination with the NOC, and service delivery team.
- Manage the network with consideration for return on investment, life cycle management, business continuity planning, and service level management.
- Provide deep technical advice and guidance across IT teams to satisfy business requirements.
- Ensure utilization of technology is in line with published strategies and architectures.
- Ensure appropriate quality and security standards are always applied.
- Accountable for individual compliance with company values, policies, and procedures (including Coles Code of Conduct) and all applicable external laws and regulations.
- Function as a mentor/coach to fellow team members and provide specialized expertise, support, and guidance to ensure high-quality products and services are developed to appropriate standards and procedures.
- Recommend decisions in the context of the broad strategic direction of Coles, ensuring decisions made are consistent with current operational needs and possible future directions.
- Balance conflicting ideas and concepts, such as finding the right balance between extensibility and over-engineering.
- Develop input for initiatives and new technologies with manager, team lead, and design and architecture squads which provide business benefit to the organization.
- Maintain an awareness of the tactics, environment, and trends in the retail business and within Coles.
- Identify opportunities to improve systems functionality to address business issues.
- Proactively drive network performance and availability improvements.
- Understand the Coles Business and systems.
- Detailed understanding of the project function, and the critical path.
- Provide guidance and advice in the resolution of technical problems.
- Broadly support Lifecycle management in WAN.
- Work collaboratively across the specialist squads within Voice and Data Network Support teams.
- Provide strong documentation to assist your colleagues and the NOC.
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