
Business Process Trainer
6 days ago
This role focuses on onboard new clients and delivering structured training to ensure a smooth transition to our platform.
- Train customers to adopt our products in their business operations.
- Provide data & design services such as creating reports or output documents.
- Collaborate with senior staff to provide training or data & design services to new or expansion clients.
- Solve moderately challenging problems where analysis of situations or data requires reviewing various factors.
- Maintain product knowledge, including staying updated with recent releases.
- Leverage business acumen and industry insights to deliver effective outcomes for customers.
- Contribute to customer outreach campaigns and facilitate feature-based workshops or group learning as required.
- Deliver training sessions using online or face-to-face formats, potentially involving travel.
You will be responsible for implementing and delivering software solutions that meet client needs.
Key aspects of this job include:
- Providing high-quality customer service.
- Developing strong relationships with clients.
- Staying up-to-date with industry trends and best practices.
- Continuously improving processes and workflows.
To succeed in this role, you will need:
- Proven experience in software training and implementation.
- A deep understanding of business operations and workflows.
- Excellent communication and presentation skills.
- Strong time management and organisational skills.
- Ability to adapt to changing client needs and requirements.
We are looking for candidates who can work independently and collaboratively as part of a team.
Experience working with trade, construction, or field service industries is highly regarded.
We celebrate individuality and diversity in our workplace and encourage applications from underrepresented groups.
If you have the passion and drive to excel in this role, we want to hear from you
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