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Customer Service Team Lead

1 week ago


Manly West, Queensland, Australia Gough Recruitment Full time

Gough Recruitment is seeking an exceptional Customer Service Manager to join their dynamic team at a stunning office in Manly.

This full-time role offers a unique opportunity to support sales processes and manage key administrative functions, working closely with vendors, buyers, solicitors, and other stakeholders.

About the Role:
  • Administrative duties include managing inquiries, performing data entry, and preparing materials for presentations
  • Liaise with external parties, such as valuers, inspectors, and solicitors, to ensure smooth transactions
  • Coordinate open home inspections and prepare properties for photoshoots/styling
  • Undertake pre-settlement inspections to ensure properties meet expected standards
The Benefits:
  • A competitive salary package including car and phone allowance
  • A modern office on Manly beachfront, providing a unique work environment
  • A Peloton room in the office, promoting employee wellness
  • A supportive team environment
  • The opportunity to work with a leading agency, contributing to its success
Requirements:
  • Certificate of Registration (COR) is required for this role
  • A valid car and driver's license are essential for travel
  • Familiarity with Box & Dice, Campaign Track, and RP Data is highly regarded
  • Strong communication, organizational, and problem-solving skills are essential

We handle all applications confidentially.