Ambitious Food Service Professional Wanted

5 days ago

Rockhampton, Queensland, Australia beBeeCustomerService Full time $40,000 - $60,000
Experienced Team Member Role

Burger Urge has been serving delicious burgers for 18 years We believe in making burgers the way they should be. We use premium local ingredients for our recipes.

We are a fast-growing and dynamic restaurant chain with a passion for burgers. We are looking for an experienced and hands-on Team Member who is committed to delivering exceptional customer service and driving a positive workplace culture.

Our vision is to redefine the food and hospitality industry and to create one of the world's leading food, retail & lifestyle brands, integrating design in areas of food and entertainment, music, film, art, and fashion. The team member is responsible for providing exceptional customer service and ensuring that all customers are satisfied with their dining experience.

The team member will work in a fast-paced environment, handling a variety of tasks, including taking orders, preparing food, maintaining cleanliness, and managing inventory. The team member will also need to work closely with other team members to ensure that all tasks are completed efficiently and effectively.

Responsibilities
  • Greet customers and take their orders in a timely and friendly manner.
  • Prepare food according to standards and recipes, including cooking, grilling, frying, and assembling food items.
  • Maintain cleanliness and hygiene standards in the kitchen, dining area, and restrooms.
  • Operate and maintain kitchen equipment, such as grills, fryers, and ovens.
  • Handle cash and credit card transactions and maintain accurate records of sales.
  • Communicate effectively with other team members to ensure that orders are prepared correctly and quickly.
  • Participate in training sessions and keep up-to-date with Burger Urge policies, procedures, and menu items.
Requirements
  • Strong interpersonal skills.
  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong organizational and time management skills.
  • Quick service restaurant experience is highly preferred.
  • Availability to work flexible hours, including evenings, weekends, and school holidays.
Benefits
  • Generous employee discount on all menu items and merchandise.
  • Growing company with expanding roles and promotion pathways.
  • Strong market position within the industry with ongoing job security assured.
  • Company is the most creative brand in the industry today.
Additional Information
  • Food Safety Certificate required.
  • Valid working rights, including passport and visa documentation for international candidates.
  • Obtain an RSA Certificate within 30 days of starting employment.

If you are an energetic, hardworking, and motivating individual who is passionate about delivering exceptional customer service and driving positive change, we would love to hear from you. Please submit your resume detailing your experience and qualifications for the role.

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