Online Retail Content Expert

5 days ago


Melbourne, Victoria, Australia Spotlight Retail Group Full time

About Spotlight Retail Group

We offer a variety of roles tailored to your expertise or preferred location, and take the first step toward a rewarding career with us.

The Role

Our dynamic eCommerce team at Spotlight Retail Group is seeking a talented and passionate eCommerce Content Specialist to join our team. This exciting role involves creating engaging and compelling content that drives customer engagement and sales across all channels.

Your Key Responsibilities:

  • Develop and maintain engaging and user-friendly content (customer-facing & internal) across all channels.
  • Collaborate with stakeholders to gather accurate information.
  • Create and maintain promotional site components (banners, coupons) & ensure seamless transitions within the site.
  • Analyse consumer behaviour using internal and external systems to provide insights based on data analysis and resolve identified errors and participate in query resolution.

About You

  • Must have minimum 1+ year of experience in online retail or a similar role.
  • Ecommerce Expertise: Strong understanding of online business principles, customer behaviour, and digital marketing best practices.
  • Content Mastery: Excellent writing, editing, and proofreading skills with a focus on clear, concise, and engaging copy.
  • Analytical & Data-Driven: Ability to analyse data, identify trends, and translate insights into actionable recommendations.
  • Project Management: Proven ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Communication & Collaboration: Excellent communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams.


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