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Retail Leadership Opportunity

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Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000

Job Summary

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A boutique manager role is available at a high-end retail store in Rosebery. The successful candidate will be responsible for ensuring exceptional customer experiences, leading by example in customer care and sales techniques, achieving sales targets, and managing the operational aspects of the boutique.

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About this Opportunity

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This is an exciting opportunity to join a fashion-forward team and take on a leadership role in a fast-paced retail environment. The ideal candidate will have prior experience in retail management, excellent communication skills, and a passion for delivering outstanding customer service.

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Key Responsibilities

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The key responsibilities of this role include:

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  • Ensuring exceptional customer experiences through personalized service and product knowledge;">
  • Leading by example in customer care, sales techniques, visual merchandise standards, and staff presentation standards to maximize sales potential;">
  • Achieving sales targets by converting customers, resolving complaints, and processing payments accurately;">
  • Managing the operational aspects of the boutique, including health and safety, facilities, policies, and procedures, and back-office operations;">
  • Increasing the VIP customer base and nurturing relationships with all VIP customers;">
  • Communicating effectively with the management team, providing updates, and feedback;">
  • Managing financial aspects, including budgets, KPIs, banking, and expense monitoring;">
  • Administering daily reports, managing stock control, and ensuring administrative tasks are completed promptly;">
  • Mentoring and developing boutique team members, ensuring adherence to company policies and standards;">
  • Recruiting and training high-calibre staff, conducting performance appraisals, and establishing succession plans;">
  • Planning and executing in-store activations and attending training sessions as required.">">

What We Offer

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This is a fantastic opportunity to join a dynamic team and take your career to the next level. We offer:

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  • Generous salary packaging;">
  • Employee discounts and staff wardrobes;">
  • Training and development programs;">
  • Career progression opportunities;">
  • Earn Contra credit;">
  • Access to our comprehensive Employee Assistance Program;">
  • Referral incentives.">">

About Us

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We are committed to developing a culture and environment that celebrates diversity, equality, and inclusion. We promote diversity in all forms and create a safe environment for all employees, applicants, and customers.

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