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Customer Service Ambassador
3 weeks ago
We are seeking a highly skilled Customer Service Ambassador to deliver exceptional customer experiences across multiple channels.
The ideal candidate will be responsible for managing customer interactions, building professional relationships, and resolving issues in a timely manner.
Key Responsibilities:- Manage customer communications via phone, email, chat, and social media platforms.
- Develop and maintain a deep understanding of customer needs and preferences.
- Collaborate with internal teams to ensure seamless customer experiences.
- Previous experience in luxury automotive retail or sales environment is preferred.
- Excellent verbal communication and writing skills, with the ability to articulate complex information in a clear and concise manner.
- Strong administrative and technical skills, including experience with live chat case handling and intermediate Microsoft Office abilities.
- A dynamic and inclusive work environment that fosters growth and development.
- Ongoing training and support to help you succeed in your role.
