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Digital Identity Operations Manager

2 months ago


Canberra, ACT, Australia Australian Government Department of Defence Full time

The Role
We are seeking an experienced and innovative Operations Manager to lead our Digital Identity Services team. The successful candidate will be responsible for shaping Identity and Public Key Infrastructure (PKI) services, from request to resolution, and ensuring the security, integrity, and operational effectiveness of our PKI and Directory and Data Management (DDM) services.

About the Team
Our team brings together key identity management, Public Key Infrastructure, Smartcard, Physical Access Control, network account provisioning, and de-provisioning services and systems, and security principles for Defence. Our services provide a framework of technology encompassing digital certificates, identity, security, access, and data management essential to ensuring Defence:

  • Identities and resources are appropriately protected.
  • Users are granted appropriate access to Defence resources.

Our Ideal Candidate
We are looking for a multi-disciplinary collaborator who can understand both the tactical and strategic needs of Defence. The successful candidate will support the people and systems in place in DDIS that delivers a highly available and reliable Identity and PKI service. The role requires a strong service delivery focus, a desire to find resolutions for our daily operational challenges, and flexibility to respond to the changing context and shifting priorities as they occur throughout the day.