
Banking Expert
5 days ago
Ararat, Australia
beBeeCustomerFocus
Full time
$72,995 - $97,929
As a Banking Consultant, you will play a key role in helping customers achieve their financial goals and objectives.
About the Role- Deliver exceptional customer experiences by meeting each customer's unique banking needs.
- Act as a role model and peer coach to foster a culture of outstanding customer service.
- Contribute to significant customer engagement and advocacy, creating real value for our clients.
- Participate in and support strategic initiatives and programs.
- Take ownership of 'know your customer' responsibilities from a risk perspective, ensuring compliance with industry standards and best practices.
- Outstanding customer focus - retail experience is highly valued.
- Proficiency in using digital channels and technologies to enhance the customer experience.
- Ability to multitask and adapt quickly to changing circumstances.
- Collaborative team player with excellent communication and interpersonal skills.
- Sound understanding of regulatory requirements and compliance procedures.
This role presents an exceptional opportunity to make a meaningful impact on customers' lives while advancing your career in a dynamic and supportive environment.