Client Care Specialist

2 weeks ago


Canberra, ACT, Australia Annecto Full time

We are a not-for-profit organisation committed to providing high-quality support to people with disabilities, older individuals, and their carers. This role offers an exciting opportunity to make a meaningful difference in the community.

As a Client Care Specialist, you will be working closely with our team to deliver Home Care Packages. You will receive comprehensive support in this vital front-line position.

What's important to you?

  • Multiple positions available for flexible work arrangements within the ACT and Queanbeyan;
  • A competitive salary offering with salary packaging options (Reduce your taxable income) of approximately $65,000 per annum;
  • Opportunities for professional growth and development with a values-driven organisation;
  • A permanent part-time role

You will have:

  • A strong commitment to delivering exceptional client service and building positive relationships with clients;
  • The ability to adapt to changing situations and priorities;
  • The capacity to provide assistance with various tasks, including transportation, light housekeeping, meal preparation, and personal care (if qualified);
  • A highly professional attitude and the ability to maintain a compassionate, non-judgmental approach;
  • Certificate III in Individual Support / Aged Care or willingness to obtain;
  • A current police check less than 3 months old or willingness to undertake one with Annecto;
  • A current First Aid and CPR qualification (or willingness to complete prior to employment);
  • A current driver's license and access to a reliable vehicle with comprehensive insurance;
  • A smartphone or tablet;
  • A current Working with Vulnerable People Card or willingness to obtain one;
  • Work rights to work in Australia;
  • Fully Covid immunized, including booster shots

It would be advantageous if you had:

  • Similar experience in a similar field;
  • Ability to communicate in a community language would be highly regarded;

To apply, please submit a resume and cover letter outlining relevant skills, experience, qualifications, and motivations for applying for this position. We strongly encourage and welcome applications from Aboriginal and Torres Strait Islanders.

Annecto is a child-safe and equal employment opportunity employer. All employees are required to undergo a National Police Check, a Working with Children Check, DWES Check, and Disqualified Carer check, where necessary, and abide by our Child Safe Policy and Code of Conduct.



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