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Repair Services Expert
2 weeks ago
We are looking for a highly skilled Repair Services Expert to join our team. As a Repair Services Expert, you will be responsible for delivering exceptional repair services to our customers, ensuring that all repairs are completed to the highest standard, while also meeting the needs of our customers.
- You will review scopes of work, quotes, and specialist reports to ensure that customer needs, policy conditions, and business outcomes are balanced.
- You will conduct quality activities and on-site audits of building repairs and rectification works, in line with our frameworks.
The Repair Services Expert is accountable for ensuring that all repairs are completed to the highest standard, while also meeting the needs of our customers. You will work closely with our team to identify potential risks and develop strategies to mitigate them, ensuring that our customers receive the best possible service.
- You will provide technical advice to Client Managers, Assessors, and Builders for complex building-related disputes.
- You will work with local authorities and third-party building surveyors on compliance and to ensure repairs comply with relevant BCA and/or Australian standards.
