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Sales Associate
2 months ago
About Petbarn
Petbarn is a leading pet specialty retailer with over 230 locations throughout Australia and New Zealand. For over 30 years, customers have come to Petbarn for exceptional products, outstanding service, the best advice, and an experience second to none.
Our Mission
We are dedicated to providing a unique and personalized shopping experience for our customers and their pets. Our team is passionate about delivering exceptional customer service, offering a wide range of high-quality products, and providing expert advice to help our customers make informed decisions about their pets' health and well-being.
Job Summary
We are seeking a highly motivated and customer-focused Sales Assistant to join our team at our Port Macquarie, NSW store. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.
Key Responsibilities
- Customer Service
- Provide exceptional customer service to our customers, responding to their needs and concerns in a timely and professional manner.
- Build strong relationships with our customers, understanding their needs and preferences, and making recommendations to meet their needs.
- Product Knowledge
- Develop and maintain a high level of product knowledge, including our range of pet food, toys, and accessories.
- Provide expert advice to our customers on our products, helping them to make informed decisions about their pets' health and well-being.
- Store Operations
- Contribute to the overall success of our store, working collaboratively with our team to achieve sales targets and maintain a high level of customer satisfaction.
- Maintain a clean and organized store environment, adhering to our high standards of presentation and display.
Requirements
- Customer Service Focus
- Real customer service focus with an ability to wow our customers.
- Communication Skills
- Highly motivated and proactive.
- High integrity.
- The ability to communicate to all levels with ease.
- Teamwork
- Composure under stress and pressure.
- Determination to succeed.
- An eye for detail.
- A hands-on approach.
- Experience
- At least 2 years experience working with a high-volume, disciplined retailer.
- Strong merchandising skills.
- Commitment to the care of pets.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
