Ecommerce CRM Manager

2 weeks ago


North Sydney Council, Australia Laser Clinics Australia Full time

Unlock your potential in a dynamic role where you'll drive impactful ecommerce strategies and lead high-impact campaigns to boost traffic, conversions, and user experience. Collaborate with cross-functional teams to bring ecommerce and CRM initiatives to life, creating standout consumer experiences.



About the Role

As an Ecommerce CRM Manager at Laser Clinics Australia, you'll manage the ecommerce and CRM platforms to drive engagement and retention. You'll be responsible for developing and executing ecommerce strategies, managing SEO/SEM plans, and creating personalised CRM campaigns.



Key Responsibilities


  • Develop and execute ecommerce strategies to drive traffic, conversions, and user experience
  • Manage SEO/SEM plans with agency partners to maximise brand presence and hit performance KPIs
  • Create personalised CRM campaigns to deliver memorable customer journeys across all digital and in-clinic channels
  • Collaborate with cross-functional teams to bring ecommerce and CRM initiatives to life
  • Forecast and manage marketing budgets with precision


About the Team

Laser Clinics Australia is a leading provider of external beauty solutions, helping clients feel confident and empowered. We're committed to providing exceptional customer experiences and investing in our people to drive business growth.



What We Offer


  • Heavily discounted treatments in-clinic
  • Quarterly complimentary Skinstitut products
  • Access to Employee Assistance Program (EAP)
  • Flexible work arrangements, including 4 days in the office and 1 day working from home


At Laser Clinics Australia, we're passionate about empowering our people to achieve their full potential. If you're a motivated and driven professional looking for a new challenge, we'd love to hear from you.



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