Aged Care Quality Assurance Specialist

1 month ago


Tura Beach, New South Wales, Australia RSL Lifecare Full time

Company Overview

RSL LifeCare is a leading provider of aged care services, dedicated to delivering high-quality care and support to veterans and seniors. With a legacy of over 100 years, we are committed to making a positive impact in the lives of those we serve.

About the Role

We are seeking an experienced Quality and Training Coordinator to join our Residential Care team. As a key member of our multidisciplinary team, you will play a vital role in ensuring excellence in care delivery across our facilities.

Job Description

The successful candidate will be responsible for leading quality assurance efforts, coordinating training programs, and supporting staff development. Key responsibilities include:

  • Overseeing quality audits and compliance with organizational policies
  • Leading continuous improvement initiatives to enhance resident outcomes
  • Supporting and delivering staff training, ensuring adherence to mandatory training requirements
  • Working within a multidisciplinary team to provide guidance and ensure best practice care standards

Required Skills and Qualifications

To be successful in this role, you will require:

  • Proven experience in quality management or clinical leadership
  • A Registered Nurse with a Valid AHPRA registration and experience in quality management or aged care is preferable
  • Strategic and clinical planning skills, with an understanding of organizational behavior
  • Expertise in change management and cultural change processes, with strong critical thinking
  • Ability to identify improvement areas and implement initiatives for better compliance and client satisfaction
  • Strong communication skills to deliver impactful, persuasive messages
  • Excellent relationship-building and interpersonal skills for sustainable outcomes
  • Collaborative within multidisciplinary teams
  • Adaptable to changing demands and priorities

Benefits

RSL LifeCare offers a range of benefits, including:

  • A competitive salary package of $80,000 - $100,000 per annum
  • Flexible working hours, with the option to choose any 3 weekdays
  • Not-for-profit tax benefits, with salary packaging up to $15,900 annually
  • Staff discounts at over 700 retail stores via Maxxia Rewards
  • 17.5% leave loading on paid leave
  • Career growth opportunities across our residential care and community services

About You

We are looking for someone passionate about driving quality and training in aged care. If you have a proven track record of success in quality management or clinical leadership, we want to hear from you.



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