Customer Service Representative

1 week ago

Alice Springs, Northern Territory, Australia beBeeFrontOffice Full time $45,000 - $80,000

We are seeking a highly skilled and experienced front office professional to join our team at an Accor hotel.

Job Description:

  • Key Responsibilities:
  • Provide exceptional guest service and ensure all interactions are professional, productive, and in line with our principles.
  • Support and value the contributions of all team members, creating trust and empowering our people.
  • Treat guests and team members from all cultural groups with respect, sensitivity, and transparency.

Qualifications:

  • A minimum of 1 year's experience in a front office reception role is desirable but not essential.
  • Professional telephone manner and exceptional customer service skills are essential for this role.
  • Excellent communication, interpersonal, and time management skills are also required.
  • A friendly and positive can-do attitude who enjoys working in a team is a must.

Benefits:

  • ALL Heartist Employee Benefits:
  • Discounted rates on accommodation and food and beverage across Accor worldwide.
  • Ongoing training and development opportunities through our 'Learn your Way' Academy platforms.

About Us:

We are a company that encourages you to bring your real self to work, unleash your creativity, and have fun. We are passionate about delivering exceptional guest experiences and would love to hear from you if you share our values.

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