Data Centre Technician

2 weeks ago

Artarmon, New South Wales, Australia NEXTDC Full time

We are currently seeking a skilled Trades or Technical individual to join our facilities team in the role of Data Centre Technician. This entry-level position will provide full on-the-job training to bring you up to speed on all aspects of data center facility management and critical infrastructure.

Based in Artarmon, the primary responsibility of this role is to support the Facility Management team with the day-to-day operations of the data centre. This includes providing high quality & efficient technical maintenance and customer service.

Key Responsibilities:

  • Cabling and Electrical Support: Deliver cabling needs, electrical and data, to customer racks and areas
  • Remote Hands Support: Attend to Remote Hands requests
  • Vendor Management: Assist with vendor management for maintenance of all core electrical and mechanical systems
  • Facility Problem Resolution: Ensure that facility problems are identified and resolved in a timely manner
  • Building Management: Monitor building management / monitoring systems 24/7, and quickly and effectively escalate issues internally or to vendors as relevant
  • Visitor and Contractor Management: Ensure all visitors and contractors adhere to NEXTDC facility rules.
  • Manual Handling: Perform manual handling tasks as required

From time to time, during shifts there may be travel between sites as required.

Requirements:

  • Customer Service: Excellent customer service, communication skills and a 'can do' attitude
  • Data Centre Knowledge: Basic knowledge of data centres, data cabling and cable management (desirable)
  • Problem Solving: A passion for learning about telecommunications and how things work
  • Trade Certs: TAFE Cert in Telecommunications (desirable)
  • Australian Citizenship: Candidates MUST be Australian Citizens due to security clearances required

About NEXTDC:

  • Values-Driven Culture: Join an inclusive, diverse and values-driven working culture supporting hybrid work practices
  • Employee Benefits: Enjoy awesome employee benefits (gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing and mental health programs and more)
  • Mission: Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

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