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Healthcare Administrative Professional

3 weeks ago


Newcastle, New South Wales, Australia CK Health and Wellbeing Pty Ltd Full time
Senior Receptionist Job Description

At CK Health and Wellbeing Pty Ltd, we are looking for a skilled Senior Receptionist to support our practitioners and manage our front desk operations. This part-time role requires a high level of organization, excellent communication skills, and experience in a similar setting.

About the Role

This position involves providing exceptional customer service, supporting practitioners, and managing the day-to-day operations of our front desk. The successful candidate will have a strong attention to detail, be proficient in Microsoft Office and scheduling software, and possess experience in a healthcare or allied health setting.

Key Responsibilities
  • Provide exceptional customer service and support to patients and practitioners
  • Manage front desk operations, including scheduling appointments and maintaining office supplies
  • Answer phone calls and respond to inquiries in a timely and professional manner
  • Maintain accurate records and reports
Requirements
  • Excellent customer service and communication skills
  • Proficiency in Microsoft Office and scheduling software (Cliniko and/or Helix)
  • Ability to multitask and prioritize tasks
  • Experience in a healthcare, allied health or medical setting