Equipment Service Specialist

2 weeks ago

Sydney, New South Wales, Australia HOBAN Recruitment Full time

At HOBAN Recruitment, we're seeking a highly skilled Equipment Service Specialist to join our team, providing exceptional support to clients across various sectors in Australia.

As an Equipment Service Specialist, you'll work closely with our service and sales teams to deliver high-quality support, including preparing repair quotations, developing maintenance agreements, and managing client accounts.

About the Role:

  • You'll be the key point of contact for clients who rely on your expertise in servicing and maintaining critical equipment such as dock levellers, scissor lift tables, goods/freight lifts, tail lifts/wheelchair loaders, compactors, bale presses, bin lifters, roller doors, and car stackers & lifters.
  • Maintain and expand relationships with existing clients while actively pursuing new service accounts.
  • Create and deliver equipment repair quotations, along with recommendations for repair or replacement.
  • Develop Preventative Maintenance Agreements (PMAs) tailored to client equipment needs.
  • Follow up on repair and maintenance recommendations to ensure timely service.
  • Manage compliance requirements for field service and subcontractor teams.

About You:

  • A solid background in customer service with strong verbal and written communication skills.
  • Experience with sales techniques and a tech-savvy approach to using software and CRM systems.
  • The ability to build rapport with internal and external stakeholders.
  • Basic mechanical aptitude with attention to detail and creative problem-solving skills.
  • A collaborative team player who is organised and proactive.

This is an exciting opportunity to make a meaningful impact by building relationships with clients across various sectors and ensuring the performance and safety of critical equipment. If you're ready for a role that combines relationship-building with technical support, we encourage you to apply.

We strive to create an inclusive workplace that values diversity and promotes equal opportunities. We welcome applications from people of all backgrounds and abilities.

Salary: $65,000 - $85,000 per annum

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