Support Manager for Individuals with Disabilities

2 weeks ago

Adelaide, South Australia beBeeLeadership Full time $60,000 - $80,000
Job Title: Team Lead

We are seeking a highly skilled and experienced Team Lead to join our team. As a Team Lead, you will play a crucial role in providing guidance and support to our staff to ensure that we deliver high-quality services to individuals with disabilities.

About the Role

In this role, you will be responsible for:

  • Providing day-to-day coordination and guidance to direct support staff to ensure consistent, safe, and quality care and support.
  • Coordinating, supervising, participating in, and overseeing the provision of quality services in all aspects of daily living, including direct support to individuals where required.
  • Providing front-line leadership to Support Workers, including management of issues and concerns, performance, interpersonal conflict, and behavioral matters.
  • Leading and monitoring the performance of staff and team to deliver quality services in line with guidelines and day-to-day care practices.
  • Managing a roster of staff to maintain service delivery across accommodation sites, including replacement of shifts on the current schedule.
  • Leading and monitoring the provision of accurate documentation and case file information for individuals and other organisational records.
  • Collaborating in developing productive working relationships with peers, staff, and stakeholders.
Requirements

To be successful in this role, you will need:

  • A strong understanding of disability awareness and its impact on individuals, families, and society.
  • Excellent building teams skills, with the ability to develop effective working relationships and provide advice and communicate effectively with management, staff at all levels, and diverse groups of individuals.
  • The ability to take prompt action to solve problems, act decisively on your own judgment, and look to go beyond job requirements to achieve objectives.
  • Aid and support people with disabilities and their carers through personal care, developmental opportunities, and experiences.
  • An attention to detail, checking accuracy of information, following procedures and processes to avoid errors, and taking corrective action to minimise mistakes and notify others when appropriate.
  • Interaction with technology, efficiently interacting with systems and applications, adapting to changes in technology and/or systems.
  • Administrative experience, utilising experience in administration and clerical duties.

You will require:

  • Certificate III in Community Services, Disability, or an equivalent qualification in an appropriate disability-related discipline.
  • Possession of Certificate IV in Leadership and Management is desirable.

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