IT Service Manager for Human Capital Solutions

5 days ago

North Parramatta, New South Wales, Australia Catholic Education Full time

Catholic Education is seeking an experienced IT Service Owner to join their team. The successful candidate will be responsible for managing the Application Delivery and Support of all Human Resource Information Systems (HRIS) and People Management Systems, including Work Health Safety (WHS) systems.

Job Description

The IT Service Owner will work closely with the broader team to enable outcomes and success of Enterprise Applications and IT Services within the IT Shared Service Platform.

The key responsibilities include:

  • Defining and executing platform service vision and strategy, validating business requirements and design, identifying and resolving issues.
  • Leading research, consultation with stakeholders, and related activities to define current and future product enhancements to meet customer needs and maximise return on investment.
  • Ensuring service design compliance with regulatory obligations and relevant policies and standards, proactively identifying, mitigating and managing risks associated to the service, and remediation initiatives.
  • Planning and designing tests that validate services have been built against design specification.
  • Embedding a service management culture within the wider team and leading all service design activities for the platform.
Benefits

As a valued employee, you can benefit from:

  • A competitive salary of $120,000 per annum.
  • Salary packaging.
  • Wellbeing initiatives and resources.
  • Flexible work arrangements for eligible employees.
  • Extensive growth and development opportunities.
  • Ex-gratia leave.
  • Cultural leave for Aboriginal & Torres Strait Islander employees.
  • State-of-the-art facilities.
Requirements

To be successful, you will demonstrate alignment to our purpose and values, together with:

  • Understanding and contributing to the delivery and continuous improvement of relevant strategic initiatives and operational plans.
  • Engaging in continuous learning and contributing positively to a collaborative and respectful working environment aligned with the culture and values of Catholic Education.
  • Tertiary qualifications in the relevant area of study.
  • Strong Negotiation, conflict management and interpersonal skills.
  • Ability to build strong relationships with internal and external stakeholders.

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