Security Expertise Career Opportunity

2 weeks ago

Sydney, New South Wales, Australia beBeeTechnical Full time $60,000 - $80,000
Job Title:

Technical Support Specialist

">About the Role:

We are seeking a skilled Technical Support Specialist to join our dynamic team. As a key member of our technical services team, you will be responsible for providing expert product knowledge and technical support to staff, customers, and clients.

You will work closely with our internal teams to troubleshoot hardware and software issues, provide pre-sale consultations and post-sales advice on products and technologies, and use CRM systems to prioritize tasks.

">Key Responsibilities:
  • Provide technical product expertise to staff, customers, and clients
  • Troubleshoot hardware and software issues
  • Provide pre-sale consultations and post-sales advice on products and technologies
  • Use CRM systems to prioritize tasks
">Requirements:

To be successful in this role, you will need:

  • Sound IT/technical support knowledge
  • Excellent communication and presentation skills
  • Ability to learn quickly and adapt to new products
  • A great attitude with a friendly and warm demeanor with clients
">What We Offer:

We offer a range of benefits including:

  • Guaranteed career path for ambitious staff
  • Great work-life balance with no weekend work
  • Vibrant work culture with a motivated team
  • Work for a company with global reach
  • Genuine career scope and opportunity for progression
">Location:

This role is based in Seven Hills, Sydney, NSW.

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