Application Delivery Expert

1 week ago

Perth, Western Australia ASG Group Full time

The ASG Group is a leading technology services company dedicated to delivering innovative solutions to our clients. Our team is committed to excellence, and we are seeking a talented Application Support Delivery Manager to join us in Perth.

We offer a competitive salary of $120,000 - $180,000 per annum, plus benefits such as flexible public holiday benefits and the option to purchase up to 2 additional weeks' leave per year.

Job Description

This role plays a critical part in managing and delivering application support services and custom development projects. You will engage with C-level stakeholders, manage relationships with clients and vendors, and lead a team to ensure successful delivery of our services.

Key Responsibilities:
  • Communication and Stakeholder Management:
    • Engage with C-level stakeholders, providing exceptional communication both written and verbal.
    • Demonstrate excellent consulting and stakeholder management skills.
    • Work directly with clients and vendors to manage expectations and deliver results.
  • ITIL/ITSM and DevOps:
    • Apply a strong understanding of ITIL/ITSM methodologies, including Release Management and SDLC.
    • Utilize proven experience with DevOps practices and tools to streamline processes.
  • Technical Expertise:
    • Possess a strong knowledge of corporate technologies, applications, and cloud, with a background in applications development.
    • Manage corporate application support services, including core services, project services, and architectural services.
  • Leadership and People Management:
    • Demonstrate excellent people management and leadership skills.
    • Manage multiple staff and prioritize work effectively.
    • Influence and negotiate with stakeholders to achieve desired outcomes.
  • Process Improvement and Project Management:
    • Implement process improvements to enhance the efficiency and effectiveness of application delivery.
    • Apply project management methodologies (Waterfall/Agile) for custom development and platform projects.
Qualifications:
  • Experience:
    • 7+ years in software development, with at least 3 years in project delivery and 2 years in application operational support.
  • Education:
    • Tertiary qualifications in computer science or a related discipline.
  • Skills:
    • Excellent communication skills, both written and verbal.
    • Strong consulting and stakeholder management skills.
    • Proficient in ITIL/ITSM methodologies and DevOps practices.
    • Solid understanding of corporate technologies, applications, and cloud.
    • Strong negotiation and influencing skills.
    • Proven ability to manage application support services and lead a team.
    • Experience in project management methodologies (Waterfall/Agile).
    • Demonstrated capability in process improvements and application lifecycle management.
Benefits
  • Diverse and challenging project work
  • Flexible public holiday benefits and option to purchase up to 2 additional weeks' leave per year
  • Training and development opportunities
  • Salary sacrifice, motor and novated leases
  • Committed health & wellbeing plan including Employee Assistance Program
  • 12 weeks paid parental leave, increasing to 20 weeks for 5+ years service
  • Corporate partnerships

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