Financial Collector

We are seeking a highly skilled and organized individual to manage the full accounts receivable function across our aged care, community, and independent living services.

The successful candidate will be responsible for admitting and discharging customers in our financial system, generating billing, processing direct debits, handling EFTPOS payments, and managing refunds.

Key Responsibilities:

• Accurately admit and discharge customers in our financial system.
• Generate fortnightly, daily, and monthly resident and community billing.
• Process direct debits and maintain accurate records.
• Handle EFTPOS payments, sundry invoicing, workers comp, and vehicle charges.
• Process refunds in line with policy and legislation.
• Generate statements, follow up on debt, and manage rejections.
• Manage correspondence via post and update customer accounts.
• Provide support across the Finance team, assist with reconciliations, reporting, and general tasks.

Requirements:

• Certificate III or IV in Accounting, Finance, or Business (desirable) with previous experience in accounts receivable or general accounting.
• Aged care experience is essential, with a strong working knowledge of aged care government billing processes.
• Solid understanding of basic accounting principles and reconciliation processes.
• Proficiency in financial software.
• Strong verbal and written communication skills for interacting with residents, families, and internal teams.
• Demonstrated customer service focus, with the ability to manage sensitive and complex queries professionally.
• Able to work independently while also contributing effectively as part of a team.
• Excellent time management and organisational skills, with the ability to manage multiple priorities and deadlines.

Why Work with Us?

Competitive remuneration and salary packaging options.

Opportunities for professional development and career progression.

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