Holiday Experience Specialist

1 week ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000
About This Role

We are seeking a highly motivated and enthusiastic individual to join our customer service team as an After Sales Consultant. In this role, you will have the opportunity to ignite a passion for travel in our customers while ensuring their holiday experience is exceptional.

Your Key Responsibilities

  • Manage the aftersales aspect of our customers' holidays, ensuring seamless and professional interactions.
  • Finalize accurate payments, maintaining high levels of customer satisfaction.
  • Maintain precise and up-to-date customer records, adhering to industry standards.
  • Deliver on service targets, consistently meeting or exceeding expectations.

The Ideal Candidate

  • Possesses excellent communication and interpersonal skills, able to build strong relationships with customers.
  • Is a quick learner, adaptable to new challenges and eager to develop professionally.
  • Demonstrates a strong customer-centric approach, prioritizing their needs and delivering solutions that exceed expectations.
  • Showcases attention to detail, ensuring accuracy and precision in all aspects of the role.

Our Offer

  • Comprehensive Training: Receive expert guidance on the travel industry, enhancing your knowledge and skills.
  • Supportive Environment: Join a collaborative and friendly team that values growth and teamwork.
  • Career Advancement: Opportunities for promotion and professional development, allowing you to grow within the company.

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