Administrative Support Officer

1 day ago

Sydney, New South Wales, Australia Healthscope Full time
Job Summary

We are seeking an experienced Administration Officer to join our team at Healthscope. As an Administration Officer, you will play a vital role in providing exceptional patient-centred customer service, maintaining accurate patient information, and supporting the smooth operation of our healthcare facility.

Key Responsibilities
  • Provide patient-centred customer service, including greeting customers, handling enquiries, and maintaining accurate patient information.
  • Manage patient electronic records, ensuring the privacy and confidentiality of patient information.
  • Undertake general administration duties, including booking patient appointments and directing patient enquiries.
  • Liaise with other areas of the hospital to ensure seamless communication and collaboration.
  • Arrange patient transport for discharge and inter-facility transfer.
Essential Criteria
  • Experience in an acute patient-focused healthcare facility or hospital.
  • Highly developed interpersonal and time management skills, with the ability to work in a multidisciplinary environment.
  • Advanced computer literacy and sound knowledge of Microsoft Office (Outlook, Word, and Excel).
  • A track record of providing great service and customer experience.
  • Strong interpersonal communication and report writing skills.
  • Ability to work autonomously as well as in a team environment.
Employee Benefits

As a valued member of our team, you will have access to a range of wellness benefits, including a Employee Assistance Program, discounted onsite parking, and access to Fitness Passport.

  • Wellness benefits, including holistic support and discounted Healthscope services.
  • OneHealthscope rewards program with national deals and discounts.
  • Variety of leave options and salary packaging, additional superannuation, Novated motor vehicle lease, and Airline/Club membership.
How to Apply

To apply for this exciting opportunity, please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter and your CV, along with the contact details of 2 professional referees.

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