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Senior Field Service Engineer

7 days ago

Shire of Yarra Ranges, Australia Hitachi Vantara Corporation Full time
Job Overview
We are seeking a highly experienced Senior Field Service Engineer to join our team at Hitachi Energy Australia. In this role, you will be responsible for performing preventative maintenance, troubleshooting, warranty repairs, and commissioning activities on cutting-edge energy storage units at various BESS sites.

About You
You will be a seasoned engineer with over 7 years of experience in engineering execution and delivery of large power system projects, particularly in battery energy storage and other power generation fields. You will have extensive hands-on experience in power systems, power generation, and electrical engineering, with a strong focus on Drives, Solar, Battery Energy Storage Systems (BESS), and HV/LV power electronics, including inverters, converters, and transformers.

Key Responsibilities
- Perform regular inspections, maintenance, and annual capacity tests on energy storage systems to ensure optimal performance.
- Address technical and operational issues promptly, conduct warranty repairs, and propose product improvements.
- Support the project team during the commissioning of battery energy storage systems and related equipment.
- Provide phone support and remote diagnostics to customers, maintaining and enhancing customer relationships through effective communication.
- Prepare and present analytical service reports, maintain accurate documentation related to site visits, and generate service work reports.
- Conduct risk assessments, implement safety measures, and ensure compliance with local safety regulations and standards.
- Serve as a local technical advisor in customer meetings and collaborate with the in-house system engineering group on product development.
- Communicate technical requirements to suppliers, evaluate supplier proposals, and ensure supplied equipment meets standards.
- Review, develop, and document quality standards, processes, tools, and techniques to enhance engineering efficiency.

Requirements
- Tertiary or degree qualifications in Electrical Engineering, or equivalent.
- Over 7 years of practical experience in engineering execution and delivery of large power system projects, particularly in battery energy storage and other power generation fields.
- Extensive hands-on experience in power systems, power generation, and electrical engineering, with a strong focus on Drives, Solar, Battery Energy Storage Systems (BESS), and HV/LV power electronics, including inverters, converters, and transformers.
- In-depth understanding of complex control system logic and hands-on proficiency with MODBUS protocols.
- Proactive and highly organized, with the ability to meet deadlines and manage changing priorities effectively.
- Excellent written and verbal communication skills, with high diligence and attention to detail.

Working Conditions
- This role involves traveling 70% - 80% of the time to support project commissioning and service the installed base. This may include overnight stays and international travel.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.