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Retail Store Leader

2 weeks ago

Canberra, ACT, Australia Dymocks Books Full time
About Dymocks Books

We are a leading Australian bookselling network with a strong commitment to providing an exceptional customer experience. Our stores offer a wide range of books, gifts, and stationery, making us a one-stop-shop for customers seeking quality products.

Job Description: Store Manager

The successful applicant will lead a knowledgeable and passionate team to deliver outstanding customer service. This role requires someone who is passionate about achieving sales targets by getting customers the right products every time they shop.

Key Responsibilities:
  • Achieve sales goals by driving store performance and motivating team members to meet collective targets.
  • Provide ongoing coaching and support to employees on how to best achieve sales and deliver excellent customer service.
  • Manage inventory effectively, including stock ordering, returns, and close management of aged stock to balance sales and service requirements.
  • Lead the team by demonstrating highly developed sales skills and leadership behaviors.
Requirements:
  • Store management experience in books, stationery, and/or gifting.
  • Previous experience achieving personal KPIs and driving store team to achieve collective KPIs.
  • Demonstrated knowledge of visual merchandising techniques.
  • Passion for and knowledge of our products.